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Membership Terms and Conditions

GREENPALS DIRECTORY is intended for businesses, individuals, and entrepreneurs that are GP COOP member's and committed to Sustainability whilst recognising the 17 UNSDG's

Here are our T&C’s in a nutshell:

  • You may be asked to verify the origin of the products that your business sells. You must clearly state this in your Profile and/or at the time of application.
  • We aim to approve all membership applications within 48 hours of receipt, and often much sooner. If there are any problems with the application or your Profile we will contact you on the email address that you provided.
  • It is your responsibility to update your Profile should any information change.
  • We reserve the right to reject any Profiles/Adverts that we do not deem appropriate for the site. In this case any money paid would be refunded in full.
  • If you wish to cancel your membership at any time you must notify us in writing at office @
  • Should you not make payment by the renewal date your listing will be removed or hidden until we receive payment from you.
  • If you cancel a membership half way through a membership period you will not be entitled to a refund of the time remaining.
  • The membership rate you sign up to will always be honoured so long as your membership remains active. If your membership lapses, you may rejoin the GREENPALS DIRECTORY membership but at the current rate at that time. 

And here are our T&C’s in more detail:

By applying for a GREENPALS DIRECTORY membership and a profile/ advert in the directory you agree to be bound by the following terms and conditions:

  1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Account” means collectively the personal/identifying information, payment information and credentials used by Users to access parts of the Website and to create Listings;

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

“Profile” means a directory profile/advert posted on the Website by a User which shall provide details of that User’s business including, but not limited to, contact details;

“Listed Business” means any business which features in a Profile/advert on the directory;

“Membership Fee” means the fee payable for a GREENPALS DIRECTORY membership and to have a Profile/Advert in the directory;

“Service” means collectively any online facilities, tools, services or information that GREENPALS DIRECTORY makes available through the Website either now or in the future;

“System” means any online communications infrastructure that GREENPALS DIRECTORY makes available through the Website either now or in the future.  This includes, but is not limited to, Profiles, email addresses and online forms;

“User” / “Users” means any third party that accesses the Website and is not employed by GREENPALS DIRECTORY and acting in the course of their employment;

“Website” means the website that you are currently using ( and any other  MLGM websites, unless expressly excluded by their own terms and conditions.

 2. Intellectual Property

2.1 All Content included on the Website, unless contained in Profiles/Adverts, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of GREENPALS DIRECTORY / MLGM, or our affiliates.  By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

2.2 You may not print, reproduce, copy, distribute, store or in any other fashion re-use Content from the Website unless given express written permission to do so by GREENPALS DIRECTORY / MLGM.  Specifically you agree that:

2.2.1 You will not systematically copy Content from the Website with a view to creating or compiling any form of comprehensive collection, compilation, directory or database unless given express written permission to do so by GREENPALS DIRECTORY / MLGM;

3. Links to Other Websites

This Website may contain links to other sites including, but not limited to, those of Listed Businesses.  Unless expressly stated, these sites are not under the control of GREENPALS DIRECTORY or that of our affiliates.  We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.  The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

4. Profiles / Adverts on the Website

4.1 When submitting a Profile/Advert to the Website you should do so in accordance with the following rules:

4.1.10 Your Profile/Advert must be placed into the appropriate category and GREENPALS DIRECTORY reserves the right to change this category should they deem another category to be more appropriate

4.1.11  You agree that your business / product/ service follows the protocol issued by the United Nations (17 Sustainable Development Goals).

4.1.12 If you no longer continue to practice ‘sustainability’ you would no longer be eligible to list in the GREENPALS DIRECTORY and agree to remove your listing(s) forthwith, or have them removed by an editor

4.2  You acknowledge that GREENPALS DIRECTORY or any of its editors shall screen, approve (or reject), edit and/or remove any Profile/Advert submitted to the Website.

4.3 GREENPALS DIRECTORY may edit your Profile/Advert without prior consultation.  In cases of severe breaches of the provisions of sub-Clause 4.1, your Profile/Advert may be removed and your Account may be suspended or terminated.  You will be informed in writing of the reasons for any such alterations or removals.

4.4 In order to submit a Profile/Advert, you are required to submit certain personal details and/or business details.  By continuing to use this Website you represent and warrant that:

4.4.1  any information you submit is accurate and truthful; and

4.4.2  you will keep this information accurate and up-to-date.

4.5 By submitting a Profile/Advert you warrant and represent that you are the author of that Profile/Advert or that you have acquired all of the appropriate rights and / or permissions to submit it.  GREENPALS DIRECTORY accepts no responsibility or liability for any infringement of third party rights by such Profiles/Adverts or Content.

4.6 GREENPALS DIRECTORY will not be liable in any way or under any circumstances for any loss or damage that you may incur as a result of such Profiles/Adverts, nor for any errors or omissions in Listings.  Use of and reliance upon Profiles/Adverts is entirely at your own risk.

5. Accounts and Listing Fees

5.1 In order to post a Profile/Advert on this Website you must create an Account which will contain certain personal details.  By creating an Account you represent and warrant that:

5.1.1 all information you submit is accurate and truthful; and

5.1.2     you will keep this information accurate and up-to-date.

5.3 A Membership Fee will be charged for each Profile/advert you post on this Website.  Current Membership fees can be obtained in writing from

5.3.1 If you have opted to pay by PayPal your account will be billed at the time at which your listing goes live and monthly or yearly thereafter until cancellation or termination.

5.3.2 Failure to pay on the renewal date will result in the termination of your Membership and Profile/Advert.

5.4 Your first payment will be at the price advertised at the time. GREENPALS DIRECTORY reserve the right to change Profile/Advert fees from time to time and any such changes may affect your recurring payments.

5.4.1 Should an increase in price be necessary you will be notified 30 days prior to your renewal date of such an increase and have the option to cancel your Listing.

5.6 If you terminate a Membership and/or your Account, your Profile/Advert will be removed at the end of the paid term unless you request them to be removed sooner.

5.7 Profiles which GREENPALS DIRECTORY rejects in accordance with sub-Clause 4.1 shall not be charged for, or in the case that a payment has already been made the monies shall be returned in full.

6. Termination and/or Suspension

6.2 If GREENPALS DIRECTORY terminates or suspends your Account as a result of your breach of these Terms and Conditions you may not be entitled to any refund.

7. Privacy

7.1 Use of the Website is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference.

7.2 Save for the screening and approval of Profiles/Advert, GREENPALS DIRECTORY has neither control over, nor involvement in, any Listed Business and accepts no responsibility for any actions taken, or any goods or services provided, by any Listed Business.

7.3 Whilst every reasonable endeavour has been made to ensure that all information provided on this Website will be accurate and up to date, GREENPALS DIRECTORY makes no warranty or representation that this is the case.  We make no guarantee of any specific results from the use of our services.

8. Availability of the Website and Modifications

8.1 GREENPALS DIRECTORY accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

8.2 GREENPALS DIRECTORY reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available.  These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

If you have any questions about your listing you may contact us by email at listingteam (at)   or by Telephone on 01903 297181